Terms of Service

Cheng’s Parts Place LLC

Business Address:
1007 N Orange St.
4th Floor, Suite #1254
Wilmington, DE

Phone: 844-982-1160
Email: info@chengspartsplace.com

1. Acceptance of Terms

By accessing or using Cheng’s Parts Place LLC’s website and services, you agree to comply with these Terms of Service and all applicable laws. If you do not agree, do not use our website, purchase products, or request services.

2. Use of the Website

You may use our website only for lawful purposes and in a manner consistent with these Terms.
You agree not to misuse, disrupt, or attempt to gain unauthorized access to our systems, services, or customer data.

3. Products & Services

HVAC parts, plumbing components, and tools are sold through this site.
Product descriptions, pricing, and availability are subject to change without notice.
We make every effort to provide accurate information but do not guarantee that product images, specifications, or pricing are error-free.

4. Orders

By placing an order, you are making an offer to purchase from Cheng’s Parts Place LLC.
We reserve the right to accept or reject orders for any reason, including inventory limitations, errors in pricing, or inability to deliver to your address.
Orders are not considered confirmed until we send a confirmation email.

5. Payment

All payments must be made through approved payment methods at checkout.
Prices are listed in USD and do not include applicable taxes, shipping, or handling fees.
You authorize us to charge your payment method for all orders you place.

6. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.
Delivery times are estimates and not guaranteed.
Risk of loss passes to the customer upon carrier pickup.

7. Returns & Refunds

Returns and refunds are governed by our Shipping & Returns Policy.
Certain products, including tools, HVAC components, plumbing parts, and special orders, may not be eligible for return.

8. Warranty Disclaimer

Unless explicitly stated, all products are sold “as is” and without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
Manufacturer warranties, if available, apply separately and are the customer’s responsibility to claim.

9. Limitation of Liability

To the maximum extent permitted by law, Cheng’s Parts Place LLC is not liable for any indirect, incidental, consequential, or punitive damages arising from the purchase, use, or inability to use products, including HVAC, plumbing, or tools.
Our liability for any claim arising out of your use of the website or purchase of products is limited to the purchase price paid for the item(s) in question.

10. Intellectual Property

All content on the website, including text, images, logos, graphics, and software, is the property of Cheng’s Parts Place LLC or its licensors and is protected by copyright and other intellectual property laws.
You may not copy, reproduce, or use our content for commercial purposes without written permission.

11. User Responsibilities

You are responsible for providing accurate information when placing orders.
You must comply with all local, state, and federal regulations related to the use, installation, and disposal of HVAC, plumbing, and tool products.
Some products may require licensed professionals for proper installation; using them without proper expertise is at your own risk.

12. Governing Law

These Terms of Service are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
Any dispute arising from or relating to these Terms or your use of our website will be resolved in the courts located in New Castle County, Delaware.

13. Changes to Terms

Cheng’s Parts Place LLC reserves the right to update or modify these Terms at any time.
Updated Terms will be posted on this page, and continued use of the website constitutes acceptance of the changes.

14. Contact Us

For questions regarding these Terms of Service:

Cheng’s Parts Place LLC
? 844-982-1160
? info@chengspartsplace.com